Privacy Policy for City Holidays Travel & Tours
At City Holidays Travel & Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in any way.
Information We Collect
To provide you with the best travel services, we collect different types of information, including:
1- Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Passport Details
- Payment Information (Credit/Debit Card details)
- Travel Preferences
2- Non-Personal Information
We also collect non-personal information automatically when you visit our website, such as:
- IP Address
- Browser Type and Version
- Device Information
- Pages Visited
- Date and Time of Visit
3- Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content.
How We Use Your Information
We use the information collected for the following purposes:
1- To Provide and Improve Our Services
- Process bookings and payments
- Send confirmations and travel itineraries
- Provide customer support
- Enhance our services based on customer feedback
2- Marketing and Promotions
- Send promotional emails and offers (if you opt-in)
- Inform you about new destinations, travel deals, or updates
- Personalize marketing content based on your preferences
3- Security and Fraud Prevention
- Detect and prevent fraudulent activities
- Comply with legal obligations and respond to government requests
Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your data under the following circumstances:
1- With Third-Party Service Providers
We may share your information with trusted partners such as airlines, hotels, and payment processors to facilitate travel arrangements.
2- Legal Requirements
We may disclose your information if required by law or in response to legal proceedings.
3- Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security Measures
We implement industry-standard security measures to protect your information, including:
- SSL Encryption for secure transactions
- Restricted access to sensitive data
- Regular security audits
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
1- Access and Correction
You can request access to or correction of your personal data by contacting us.
2- Opt-Out of Marketing Communications
You can unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.
3- Deletion of Data
You can request the deletion of your personal data unless it is required for legal or contractual purposes.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
International Data Transfers
If you are located outside [Company’s Home Country], your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to such transfers.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy regularly.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Contact Us
📍 Office Location: City Holidays Travel & Tours Pvt. Ltd, The Mall Road, Faisalabad, Pakistan
📞 Phone: 0092-41-2631789-90, EXT 103/104/105
📧 Email: info@cityholidaystravel.com
🌐 Website: https://cityholidaystravel.com
📱 Follow Us on Social Media: @cityholidaystravel